Effective Date: May 9th, 2024

Welcome to HivePerks. Your privacy and the security of your personal information are of paramount importance to us. If you have any questions or concerns about our privacy practices, please contact us at privacy@hiveperks.com. This privacy policy outlines our commitment to safeguarding your personal information and explains how we collect, use, and share your data when you visit our website https://www.hiveperks.com and engage with our services.

Information Collection

We collect personal information that you provide to us voluntarily during your registration with our services, when you express interest in obtaining information about us or our products, participate in activities on our services, or otherwise interact with us.
The types of personal information we may collect include:

• Name and Contact Data: Your first and last name, email address, postal address, phone number, and other similar contact details.
• Credentials: Passwords and other security information used for authentication and account access.
• Payment Data: Details necessary to process your transactions, such as your payment instrument number and security code. HivePerks uses Stripe, a leading online payment processing platform, to handle payment transactions. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. This means that all transactions processed by HivePerks through Stripe are subject to rigorous security standards to ensure the protection of your payment data.

Use of Your Information

We process your personal information for business purposes, which are grounded in our legitimate interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or upon obtaining your consent.
The purposes for which we may use your personal information include:

• To manage your account and provide you with customer support.
• To process transactions and send you related information, including confirmations and invoices.
• To send administrative information to you, such as changes to our terms, conditions, and policies.

Sharing of Your Information

We may share your information with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. Additionally, we may share your data:

• To comply with laws or any regulatory requirement.
• To protect the rights, property, or safety of HivePerks, our customers, or others
• In connection with a sale, merger, or business transfer.

Security Measures

At HivePerks, we prioritize the security of your personal information and are dedicated to protecting it from unauthorized access, alteration, disclosure, or destruction. We employ a multi-layered approach to security that includes the following measures:

• Encryption & Secure Transmission: We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. Sensitive data such as payment information is encrypted using Secure Socket Layer (SSL) technology during transmission.
• Access Controls: Access to your personal data is strictly limited to personnel who require it to perform their job functions. We ensure that these individuals are subject to confidentiality obligations and may be disciplined or terminated if they fail to meet these responsibilities.
• Regular Security Assessments: Our systems and processes are regularly assessed for potential vulnerabilities and attacks. We conduct security audits and engage with third-party security experts to stay ahead of emerging threats.
• Data Integrity Measures: We implement measures designed to ensure the integrity and accuracy of your personal information. We also protect against any unauthorized or unlawful processing and against accidental loss, destruction, or damage.
• Incident Response Plan: In the unlikely event of a data breach, we have an incident response plan in place to promptly address and mitigate any potential impact. We will notify you and any applicable regulator of a breach where we are legally required to do so.
• Continuous Improvement: Our security practices are continually improved upon through the introduction of new technologies, security training for our staff, and adherence to best practices in the industry.

Policy Updates

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.

Contact Us

For any questions or comments regarding this policy, you may reach us via email at privacy@hiveperks.com